Yearly Archives: 2019


The Top Ways to Improve Patient Satisfaction to Increase Reviews

Reviews provide insight that helps you to improve your services, retain patients, and grow loyalty to your practice or clinic. So how do you improve patient satisfaction to increase the number of great reviews you get? We’ve outlined some of the key ways below:

Provide patient-centred care
Some of the most frequent positive feedback on our […]

By |May 16th, 2019|Top Articles, For Clinicians|0 Comments

Royal Brompton & Harefield Hospitals expert explains the link between sport and cardiac conditions

The link between sport and cardiac arrest is one that is often undetected, especially in high-profile athletes. Can high intensity sport cause cardiac events? If you have an undetected cardiovascular condition then it might – but, for the vast majority of people, exercise remains hugely beneficial.

Dr Mark Mason, a consultant cardiologist at Royal Brompton […]

By |May 14th, 2019|Conditions, Wellbeing & Fitness, Top Articles|0 Comments

Scared of Laser Eye Surgery? Advanced Vision Care Shares Why You Shouldn’t Be

When choosing to undergo any surgical procedure, it is understandable that some people are anxious about how the operation will go. Eye surgery especially can make patients squeamish – after all, we only have one pair of eyes – what if something goes wrong?

Thankfully, the statistics show that the risk of complications is very low […]

By |May 10th, 2019|Conditions, Hot Topics, Top Articles|0 Comments

How to Increase Your Patient Reviews

Patient reviews provide key insight for medical practices to improve care and increase patient retention. But how, exactly, do you ask patients for reviews, and how do you make sure that you get as many answers as possible to ensure the data collected is empirically sound and statistically relevant? It’s important to consistently collect feedback […]

By |May 2nd, 2019|Top Articles, For Clinicians|0 Comments

Why You Don’t Always Want 5 Star Reviews

Customer reviews deliver incredibly important insight into how patients are using your services, their expectations, and areas where you are not meeting their needs. In fact, reviews have evolved relatively recently into invaluable indicators to drive better product development, customer service and support, informing the direction a business grows in, how it’s marketed, and a […]

By |May 2nd, 2019|Hot Topics, Top Articles, For Clinicians|0 Comments

A Guide to Problems in Early Pregnancy

Early pregnancy is a time for excitement, joy and hope. However, for some, it can also bring despair and grief, as this is a very delicate stage of pregnancy where problems could occur . Therefore, it is important to be able to recognise the signs and symptoms of potential complications in the early stages of […]

By |April 30th, 2019|Conditions, Parenting, Top Articles|0 Comments

When is the Best Time to Collect Patient Feedback?

Patient feedback is one of the most valuable mechanisms there is for gaining insight into practice performance and quality of patient care. It can often be difficult to determine when the best time is to collect patient feedback. Timing is important, as asking for feedback at different points in the patient journey can drastically change […]

By |April 25th, 2019|Top Articles, For Clinicians|0 Comments

Your Complete Guide to Allergic Rhinitis

Allergic rhinitis is a potentially debilitating condition that is probably more common than you think. More than 1 in 10 people suffer with allergies and more often than not the nose is one of the main areas affected.

The term allergic rhinitis indicates a condition causing inflammation of the lining of the nose and sinuses […]

By |April 23rd, 2019|Conditions, Hot Topics, Top Articles|0 Comments

Royal Brompton Hospital treating Insomnia with CBTi

Sleeping is a basic human need- like breathing, eating and drinking. It is vitally important for physical health. In this article, we hear from an expert at Royal Brompton & Harefield Hospitals Specialist Care, Dr Alanna Hare, about why it’s so important to treat sleep disorders.


Around 30 to 50 per cent of the adult population […]

By |April 15th, 2019|Conditions, Hot Topics|Comments Off on Royal Brompton Hospital treating Insomnia with CBTi

4 Reasons Why Collecting Patient Feedback is so Important

It is becoming increasingly important for medical professionals to have a process in place for collecting patient feedback. Not only to collect positive reviews to help engage with new patients, but also as a way to identify any potential gaps in care or patient experience. Collecting patient feedback ultimately helps to improve patient satisfaction as […]

By |April 1st, 2019|For Clinicians|Comments Off on 4 Reasons Why Collecting Patient Feedback is so Important