Customer reviews deliver incredibly important insight into how patients are using your services, their expectations, and areas where you are not meeting their needs. In fact, reviews have evolved relatively recently into invaluable indicators to drive better product development, customer service and support, informing the direction a business grows in, how it’s marketed, and a […]
Patient feedback is one of the most valuable mechanisms there is for gaining insight into practice performance and quality of patient care. It can often be difficult to determine when the best time is to collect patient feedback. Timing is important, as asking for feedback at different points in the patient journey can drastically change […]
Sleeping is a basic human need- like breathing, eating and drinking. It is vitally important for physical health. In this article, we hear from an expert at Royal Brompton & Harefield Hospitals Specialist Care, Dr Alanna Hare, about why it’s so important to treat sleep disorders.
Around 30 to 50 per cent of the adult population […]
Catheter ablation for atrial fibrillation is a well-known corrective procedure. Thanks to new innovative three-dimensional (3D) mapping systems, more cardiac arrhythmia patients can now benefit from zero radiation exposure during transcatheter procedures. Pioneered by Dr Sabine Ernst, consultant cardiologist and reader in cardiology at Royal Brompton Hospital, the unique 3D mapping technique removes the need for […]
Should you be collecting more reviews, more often?
You really are missing a trick if you don’t take advantage of the tools available to help you display patient feedback on your website. Reviews play a powerful role in the patient journey, helping to build trust and eliminate doubt. It also helps to ease anxious patients who […]
Feedback doesn’t have to be scary, negative reviews can help you improve your practice. The days of a one way conversation are over, and it more important than ever for Doctors to take control of their online reputation and what patients are saying about them online. One of the best ways of doing this, is […]
July 2018. Doctify announces partnership with state-of-the-art Woodlands Suite
LONDON, United Kingdom: Doctify are delighted to announce a brand new partnership with the Woodlands Suite – a private patient facility located at the Royal Orthopaedic Hospital in Birmingham – one of Europe’s largest centres of orthopaedic excellence. The Royal Orthopaedic Hospital recently announced it was to further build […]