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The Top Ways to Improve Patient Satisfaction to Increase Reviews

Reviews provide insight that helps you to improve your services, retain patients, and grow loyalty to your practice or clinic. So how do you improve patient satisfaction to increase the number of great reviews you get? We’ve outlined some of the key ways below:

 
Provide patient-centred care
Some of the most frequent positive feedback on our […]

By |May 16th, 2019|Top Articles, For Clinicians|Comments Off on The Top Ways to Improve Patient Satisfaction to Increase Reviews

Royal Brompton & Harefield Hospitals expert explains the link between sport and cardiac conditions

The link between sport and cardiac arrest is one that is often undetected, especially in high-profile athletes. Can high intensity sport cause cardiac events? If you have an undetected cardiovascular condition then it might – but, for the vast majority of people, exercise remains hugely beneficial.

Dr Mark Mason, a consultant cardiologist at Royal Brompton […]

By |May 14th, 2019|Conditions, Wellbeing & Fitness, Top Articles|Comments Off on Royal Brompton & Harefield Hospitals expert explains the link between sport and cardiac conditions

Scared of Laser Eye Surgery? Advanced Vision Care Shares Why You Shouldn’t Be

When choosing to undergo any surgical procedure, it is understandable that some people are anxious about how the operation will go. Eye surgery especially can make patients squeamish – after all, we only have one pair of eyes – what if something goes wrong?

Thankfully, the statistics show that the risk of complications is very low […]

By |May 10th, 2019|Conditions, Hot Topics, Top Articles|Comments Off on Scared of Laser Eye Surgery? Advanced Vision Care Shares Why You Shouldn’t Be

How to Increase Your Patient Reviews

Patient reviews provide key insight for medical practices to improve care and increase patient retention. But how, exactly, do you ask patients for reviews, and how do you make sure that you get as many answers as possible to ensure the data collected is empirically sound and statistically relevant? It’s important to consistently collect feedback […]

By |May 2nd, 2019|Top Articles, For Clinicians|Comments Off on How to Increase Your Patient Reviews

Why You Don’t Always Want 5 Star Reviews

Customer reviews deliver incredibly important insight into how patients are using your services, their expectations, and areas where you are not meeting their needs. In fact, reviews have evolved relatively recently into invaluable indicators to drive better product development, customer service and support, informing the direction a business grows in, how it’s marketed, and a […]

By |May 2nd, 2019|Hot Topics, Top Articles, For Clinicians|Comments Off on Why You Don’t Always Want 5 Star Reviews

A Guide to Problems in Early Pregnancy

Early pregnancy is a time for excitement, joy and hope. However, for some, it can also bring despair and grief, as this is a very delicate stage of pregnancy where problems could occur . Therefore, it is important to be able to recognise the signs and symptoms of potential complications in the early stages of […]

By |April 30th, 2019|Conditions, Parenting, Top Articles|Comments Off on A Guide to Problems in Early Pregnancy

When is the Best Time to Collect Patient Feedback?

Patient feedback is one of the most valuable mechanisms there is for gaining insight into practice performance and quality of patient care. It can often be difficult to determine when the best time is to collect patient feedback. Timing is important, as asking for feedback at different points in the patient journey can drastically change […]

By |April 25th, 2019|Top Articles, For Clinicians|Comments Off on When is the Best Time to Collect Patient Feedback?

Your Complete Guide to Allergic Rhinitis

Background
Allergic rhinitis is a potentially debilitating condition that is probably more common than you think. More than 1 in 10 people suffer with allergies and more often than not the nose is one of the main areas affected.

The term allergic rhinitis indicates a condition causing inflammation of the lining of the nose and sinuses […]

By |April 23rd, 2019|Conditions, Hot Topics, Top Articles|Comments Off on Your Complete Guide to Allergic Rhinitis

Treating arrhythmia with zero radiation at Royal Brompton Hospital

Catheter ablation for atrial fibrillation is a well-known corrective procedure. Thanks to new innovative three-dimensional (3D) mapping systems, more cardiac arrhythmia patients can now benefit from zero radiation exposure during transcatheter procedures. Pioneered by Dr Sabine Ernst, consultant cardiologist and reader in cardiology at Royal Brompton Hospital, the unique 3D mapping technique removes the need for […]

By |March 27th, 2019|Conditions, Hot Topics, Top Articles|Comments Off on Treating arrhythmia with zero radiation at Royal Brompton Hospital

Expert Advice: The Truth About Fibroids

Written by Ms Rhona Flemming for Doctify
Fibroids are benign (non-cancerous) growths within the uterine muscle. They are extremely common, with approximately 50% of women having fibroids in their lifetime, but most as small and symptomatic.

Some women remain concerned that fibroids may interfere with their chance of conceiving, having a healthy pregnancy and giving birth.

In this article, Consultant Gynaecologist […]

By |November 8th, 2018|Conditions, Parenting, Top Articles|Comments Off on Expert Advice: The Truth About Fibroids