Earlier this year in January, famous actress Kate Beckinsale was hospitalised for a ruptured ovarian cyst. Ovarian cysts are fluid filled sacs which grow on one or both ovaries. They are very common and can be diagnosed during an incidental pelvic ultrasound scan. It is estimated that one in ten women will have surgery during […]
Seasonal hayfever (or allergic rhinitis) is very common, affecting up to 25% of people in the UK. It typically develops during childhood and can cause symptoms such as nasal congestion, itch, sneezing and runny nose as well as effecting the eyes and causing asthma symptoms. For many it is just an irritation and can be […]
Reviews provide insight that helps you to improve your services, retain patients, and grow loyalty to your practice or clinic. So how do you improve patient satisfaction to increase the number of great reviews you get? We’ve outlined some of the key ways below:
Provide patient-centred care
Some of the most frequent positive feedback on our […]
The link between sport and cardiac arrest is one that is often undetected, especially in high-profile athletes. Can high intensity sport cause cardiac events? If you have an undetected cardiovascular condition then it might – but, for the vast majority of people, exercise remains hugely beneficial.
Dr Mark Mason, a consultant cardiologist at Royal Brompton […]
When choosing to undergo any surgical procedure, it is understandable that some people are anxious about how the operation will go. Eye surgery especially can make patients squeamish – after all, we only have one pair of eyes – what if something goes wrong?
Thankfully, the statistics show that the risk of complications is very low […]
Patient reviews provide key insight for medical practices to improve care and increase patient retention. But how, exactly, do you ask patients for reviews, and how do you make sure that you get as many answers as possible to ensure the data collected is empirically sound and statistically relevant? It’s important to consistently collect feedback […]
Customer reviews deliver incredibly important insight into how patients are using your services, their expectations, and areas where you are not meeting their needs. In fact, reviews have evolved relatively recently into invaluable indicators to drive better product development, customer service and support, informing the direction a business grows in, how it’s marketed, and a […]
Early pregnancy is a time for excitement, joy and hope. However, for some, it can also bring despair and grief, as this is a very delicate stage of pregnancy where problems could occur . Therefore, it is important to be able to recognise the signs and symptoms of potential complications in the early stages of […]
Patient feedback is one of the most valuable mechanisms there is for gaining insight into practice performance and quality of patient care. It can often be difficult to determine when the best time is to collect patient feedback. Timing is important, as asking for feedback at different points in the patient journey can drastically change […]
Allergic rhinitis is a potentially debilitating condition that is probably more common than you think. More than 1 in 10 people suffer with allergies and more often than not the nose is one of the main areas affected.
The term allergic rhinitis indicates a condition causing inflammation of the lining of the nose and sinuses […]