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The Top Ways to Improve Patient Satisfaction to Increase Reviews

Reviews provide insight that helps you to improve your services, retain patients, and grow loyalty to your practice or clinic. So how do you improve patient satisfaction to increase the number of great reviews you get? We’ve outlined some of the key ways below:

 
Provide patient-centred care
Some of the most frequent positive feedback on our […]

By |May 16th, 2019|Top Articles, For Clinicians|Comments Off on The Top Ways to Improve Patient Satisfaction to Increase Reviews

How to Increase Your Patient Reviews

Patient reviews provide key insight for medical practices to improve care and increase patient retention. But how, exactly, do you ask patients for reviews, and how do you make sure that you get as many answers as possible to ensure the data collected is empirically sound and statistically relevant? It’s important to consistently collect feedback […]

By |May 2nd, 2019|Top Articles, For Clinicians|Comments Off on How to Increase Your Patient Reviews

Why You Don’t Always Want 5 Star Reviews

Customer reviews deliver incredibly important insight into how patients are using your services, their expectations, and areas where you are not meeting their needs. In fact, reviews have evolved relatively recently into invaluable indicators to drive better product development, customer service and support, informing the direction a business grows in, how it’s marketed, and a […]

By |May 2nd, 2019|Hot Topics, Top Articles, For Clinicians|Comments Off on Why You Don’t Always Want 5 Star Reviews

A Guide to Problems in Early Pregnancy

Early pregnancy is a time for excitement, joy and hope. However, for some, it can also bring despair and grief, as this is a very delicate stage of pregnancy where problems could occur . Therefore, it is important to be able to recognise the signs and symptoms of potential complications in the early stages of […]

By |April 30th, 2019|Conditions, Parenting, Top Articles|Comments Off on A Guide to Problems in Early Pregnancy

When is the Best Time to Collect Patient Feedback?

Patient feedback is one of the most valuable mechanisms there is for gaining insight into practice performance and quality of patient care. It can often be difficult to determine when the best time is to collect patient feedback. Timing is important, as asking for feedback at different points in the patient journey can drastically change […]

By |April 25th, 2019|Top Articles, For Clinicians|Comments Off on When is the Best Time to Collect Patient Feedback?

Your Complete Guide to Allergic Rhinitis

Background
Allergic rhinitis is a potentially debilitating condition that is probably more common than you think. More than 1 in 10 people suffer with allergies and more often than not the nose is one of the main areas affected.

The term allergic rhinitis indicates a condition causing inflammation of the lining of the nose and sinuses […]

By |April 23rd, 2019|Conditions, Hot Topics, Top Articles|Comments Off on Your Complete Guide to Allergic Rhinitis

Royal Brompton Hospital treating Insomnia with CBTi

Sleeping is a basic human need- like breathing, eating and drinking. It is vitally important for physical health. In this article, we hear from an expert at Royal Brompton & Harefield Hospitals Specialist Care, Dr Alanna Hare, about why it’s so important to treat sleep disorders.

 

Around 30 to 50 per cent of the adult population […]

By |April 15th, 2019|Conditions, Hot Topics|Comments Off on Royal Brompton Hospital treating Insomnia with CBTi

Why doctors should be on Twitter and how to get started today

Continuing ongoing communication with your audience on Twitter can have long-term benefits for you as a professional and for your healthcare organisation, as well as a tangible impact on your patients. This positive impact can occur when the platform is used correctly to develop relationships and spread worthwhile information to your audience of colleagues, experts, […]

By |March 11th, 2019|Hot Topics, For Clinicians|Comments Off on Why doctors should be on Twitter and how to get started today

Everything You Need to Know About Breast Augmentation

Breast augmentation, also known as breast enlargement, is the most popular cosmetic surgery operation worldwide. Since its introduction, tens of millions of patients have undergone breast augmentation with the aim of enhancing the volume of their breasts as well as addressing minor size asymmetries if needed. When groups of breast augmentation patients are asked if […]

By |February 27th, 2019|Hot Topics|Comments Off on Everything You Need to Know About Breast Augmentation

Why you should be collecting more reviews, more often

Should you be collecting more reviews, more often?
 

You really are missing a trick if you don’t take advantage of the tools available to help you display patient feedback on your website. Reviews play a powerful role in the patient journey, helping to build trust and eliminate doubt. It also helps to ease anxious patients who […]

By |February 11th, 2019|For Clinicians|Comments Off on Why you should be collecting more reviews, more often